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Privacy Policy

How we collect, use, and protect your personal information

Last Updated: April 24, 2025

At SalonsHub, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, or any of our services.

By accessing or using SalonsHub, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address
  • Account Information: Username, password, and profile preferences
  • Payment Information: Credit card details, billing address, and transaction history
  • Identity Information: Date of birth and profile picture
  • Salon Partner Information: Business details, service offerings, and staff information

Information Automatically Collected

When you use our services, we automatically collect certain information, including:

  • Usage Data: How you interact with our services, features you use, and time spent on the platform
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Location Data: Geographic location based on IP address or device GPS
  • Cookies and Similar Technologies: Data collected through cookies, web beacons, and similar technologies

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Create and maintain your account
  • Connect you with salon partners and facilitate bookings
  • Send appointment reminders and notifications
  • Personalize your experience and deliver content relevant to your interests
  • Respond to your comments, questions, and requests
  • Send you technical notices, updates, security alerts, and support messages
  • Conduct research and analytics to improve our services
  • Protect against fraudulent, unauthorized, or illegal activity
  • Comply with legal obligations and enforce our terms and policies

3. Information Sharing and Disclosure

We may share your information with the following categories of third parties:

  • Salon Partners: We share information with salon businesses to facilitate your bookings and services
  • Service Providers: Companies that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service
  • Business Partners: Third parties with whom we may jointly offer products or services
  • Legal Authorities: When required by law or to protect our rights and safety

We may also share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for various purposes, including marketing and analytics.

4. Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to collect information and improve your experience on SalonsHub. These technologies help us:

  • Remember your preferences and settings
  • Understand how you interact with our services
  • Provide personalized content and advertisements
  • Monitor and analyze the effectiveness of our services
  • Prevent fraudulent activity and improve security

You can manage your cookie preferences through your browser settings. However, please note that blocking or deleting cookies may impact your experience and limit certain features of our services.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Regular security assessments and testing
  • Access controls and authentication procedures
  • Secure storage of personal information
  • Employee training on data security practices

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. International Data Transfers

SalonsHub operates globally, which means your information may be transferred to, stored, and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from those in your country.

By providing your information and using our services, you consent to such transfers. We take appropriate safeguards to ensure your information receives an adequate level of protection in the jurisdictions where we process it.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected personal information from a child under 18, we will promptly delete that information.

If you believe we might have any information from or about a child under 18, please contact us at support@salonshub.net.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information
  • Portability: Request the transfer of your information to another party
  • Restriction: Request restrictions on certain uses and disclosures
  • Withdrawal of Consent: Withdraw consent where processing is based on consent
  • Objection: Object to processing of your information

To exercise these rights, please contact us using the information provided at the end of this Privacy Policy. We will respond to your request within the time period required by applicable law.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider:

  • The amount, nature, and sensitivity of the personal information
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process the information
  • Whether we can achieve those purposes through other means
  • Applicable legal requirements

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with the "Last Updated" date.

We encourage you to review the Privacy Policy whenever you access SalonsHub to stay informed about our information practices and your options.

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

11. Third-Party Links and Services

Our services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any website or application you visit.

The inclusion of a link on our services does not imply our endorsement of the linked site or service.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Team at:

Email: support@salonshub.net

Address: 8335 Marotto Street, Garland, TX 75043

Phone: (501) 522-9424

Have Questions About Your Privacy?

We understand the importance of your privacy. If you have any questions about how we collect, use, or protect your personal information, our team is ready to assist you.